Jeff Althoff

  • Customer Support...Customers First!

    Posted by Jeff Althoff
    Posted on January 24, 2013

    Customer Support… Everyone has had that experience- you know the one where you sit on the phone for an hour only to find out that the person on the other end doesn’t know enough about the product to help you. » Read More

  • 2013 Users Conference Revisited

    Posted by Jeff Althoff
    Posted on December 11, 2013

    The third annual Zuercher Technologies Users Conference has come and gone. Months of planning and preparation went in to this year’s User Conference. As I look back at the first user conference, it was quite humbling for me to see how much we have changed. It was amazing to see how not only Zuercher Suite changed, but how we changed as a company. » Read More