Case Studies

See our products in action helping public safety and law enforcement professionals in these case studies:

Regional Data Sharing: ConnectSD

Information gathered by law enforcement officers often never leaves a local agency’s own computer system or even an officer’s stack of handwritten reports. Officials with the South Dakota Division of Criminal Investigation (DCI) wanted to change this with a statewide searchable database to share information gathered at the local level.  Read More

Workflow:  Lafourche Parish Sheriff's Office

In 2008 the Lafourche Parish Sheriff’s Office was using a myriad of handwritten and photocopied reports that were manually distributed as part of its Records Management System (RMS).  For Sheriff Webre, who took office in July 1992, the challenge was to streamline the agency’s workflow to increase accountability, efficiency and officer visibility. Read More

Jail Interface with ICSolutions Inmate Phones

Public safety professionals in Grafton County, NH, were preparing to move into a state-of-the-art jail facility in 2012 with a Jail Management System (JMS) that was not keeping up with their technology needs and was not suited for the demands of the new facility.  Read More

Custom Forms in Zuercher Suite

Standard electronic forms usually cover only 25 to 30 percent of the forms used by individual agencies. If an agency wants its other forms automated into its existing software system, typical vendors charge fees per form and often require a third-party system to be “bolted” on to its RMS.  Zuercher Technologies has a different solution. Read More