Integrated Mapping

Mapping Features

Zuercher Mapping is a feature-rich CAD mapping system built on ESRI-compatible mapping components. It coordinates with Zuercher CAD to enable incident plotting, AVL, routing, and much more - all designed to facilitate the dispatch process and improve response times.

Mapping is tightly fused with CAD. All dispatch functions are available from the mapping screen, including an incorporated CAD command line. This high level of integration between CAD and mapping functionality streamlines workflow and allows dispatchers to move from taking a call to routing a responder without missing a beat.

The Mapping screen features an active incidents display, which automatically plots landline, Phase I, and Phase II calls, and also provides geospatial identification of correct ESN for Phase II calls. Incident flags display key information such as address, incident code, priority level, and assigned units. Each incident is automatically cleared from the map as it is completed, speeding the dispatch process by eliminating extra steps.

The unit display uses AVL to plot responders’ locations and route them to incidents so that they can arrive on scene as quickly as possible. Automatic unit status alerts and incident inactivity alarms appear directly on the mapping screen, promoting officer safety and ensuring that all incidents receive prompt attention.

Zuercher Mapping’s geospatial search allows both searching for all addresses within a radius and pinning specific addresses, such as past incidents, civil process service addresses, and so forth. All layers in map data are available via Zuercher Mapping, such as pictometry, ESNs, beats, townships, etc. Local GIS personnel can maintain map data using native ESRI files and software.