Blog
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A Server For Testing and Training: Insist On It
Posted by Dan Freemark
Posted on June 26, 2015As someone who helps agencies through the implementation process, let me suggest an important factor that ought to be on your radar: a training/testing server. Not every software vendor offers this option. If they don’t, you ought to ask why not. » Read More
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Built-In Tools for Clery Act Compliance
Posted by Kerry Wicks
Posted on May 6, 2015Zuercher Suite takes the headache out of being Clery compliant. We don't market a "Clery Module" like some other software vendors because we don’t need to. Zuercher Suite software already has all the power an agency could need to collect and report the required data. » Read More
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Updating Software Without the Pain
Posted by Taylor Reece
Posted on February 6, 2015New customers are often wary of software updates. Other companies’ enterprise software upgrades usually result in extensive downtime, new bugs, and unfamiliar user interfaces. » Read More
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Zuercher and Next Generation 911
Posted by Shawn Dooney
Posted on December 4, 2014Next Generation 911 is coming. The communication technology used by the public is different than it was decades ago. It’s time for a 911 system that’s adapted to the faster, more flexible way that people communicate today. » Read More
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2014 Zuercher Suite User Conference: Long-term Solution, Long-term Perspective
Posted by Jennifer Gerrietts-Masters
Posted on November 25, 2014As a new hire at Zuercher Technologies, I joined the company just a few weeks before the 2014 Zuercher Suite User Conference. There was a lot to pick up on. And fast. I wasn’t exactly sure what to expect as we prepared for the event. » Read More
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Riding Along with Zuercher Mobile
Posted by Jerrid Thomas
Posted on March 17, 2014Not too long ago, a coworker and I had the privilege to ride along with a patrol officer from one of our client agencies. » Read More
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Migrating Messy Data
Posted by Carl Ware
Posted on February 12, 2014Data is an increasingly critical resource for public safety agencies. And, while some agencies are working with contemporary data systems which allow them to access data quickly and efficiently, there are still many other agencies which are struggling with data which may be spread across several dissimilar systems and databases. » Read More
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2013 Users Conference Revisited
Posted by Jeff Althoff
Posted on December 11, 2013The third annual Zuercher Technologies Users Conference has come and gone. Months of planning and preparation went in to this year’s User Conference. As I look back at the first user conference, it was quite humbling for me to see how much we have changed. It was amazing to see how not only Zuercher Suite changed, but how we changed as a company. » Read More
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Making the Most of False Alarms
Posted by Bru Woodring
Posted on October 25, 2013The next time you drive through a neighborhood, consider that roughly 1 in 7 homes has a security system. About the same ratio holds true for businesses as well. With millions of security systems installed, how often are officers called out for false alarms? » Read More
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ledsSuite Hears Tweet, Tweet, Tweet
Posted by Zac Bradish
Posted on September 6, 2013Collecting good information is critical for any public safety agency. In the years since officers first read through handwritten notes and letters and listened to eyewitness testimonies, the ways in which people can communicate with each other have expanded enormously. » Read More