Tackling the Interface Challenge

Tuesday, November 20, 2012.
Posted by Jerrid Thomas

Interfaces are a necessary, yet challenging part of your system’s overall functionality. Many other software providers struggle to create, test and support these for their customers. Zuercher Technologies realizes the importance of getting interfaces developed, tested and supported in a fast and efficient way.

To accomplish this, a role within our organization was created dedicated specifically to this key area of you project and overall system.   As the Interface Analyst, it is my distinct pleasure to provide personal, professional and dedicated coordination, development and support of each and every interface your agency requires to securely transfer data between your ledsSuite system and your third-party vendor software applications.

Zuercher Technologies’ ledsSuite is a software package with many dynamic products like CAD, Jail, Records, Civil, Financial and more. Each product is already tightly integrated with the others, right out of the box. Sometimes however, there is a need to interface with other third party vendors, products or equipment. The details of integrating ledsSuite to these vendors systems can be quite challenging. This is where I come in, and facilitate each interface’s development – from design to implementation and supported thereafter.

Through carefully designed and configured interfaces, Zuercher Technologies provides the ability to eliminate unnecessary duplicate entry of data from one system to the other. We can easily and automatically generate specific reports and send them out via email, FTP, network share or through our ledsPortal for secure access by other vendors from inside or outside your network.

Do you have a need for emergency call for service data to be imported to your fire department’s Fire RMS system automatically? We have an interface for that. Looking to save all those guided 911 call questions to your call for service log? We have an interface for that too. We have interfaces built for state accident reporting, electronic citations, fleet management, victim notification, license and registration queries, commissaries and Livescan fingerprinting. That’s just to name a few.

Our ability to create interfaces for any of your needs is endless, and they are all configured in-house to ensure 100% compatibility with our ledsSuite system. Backed by our skilled customer support team, Zuercher Technologies’ interfaces help keep all of your necessary vendors, departments and the public informed with the most accurate and comprehensive collection of data, from the most integrated and complete public safety software on the market today. Not only that, but as Zuercher Technologies’ Interface Analyst, it is my sole duty, to make sure these are built right, on time, and are supported down the road.