Tuesday, September 18, 2012.
The Rapid City Police Department, Pennington County Sheriff’s Office, and Pennington County Emergency Services Communication Center of South Dakota have selected ledsSuite public safety software from Zuercher Technologies to upgrade their current system. The selection comes after a more than two-year review process of the industry’s leading software providers.
The system to be installed is multi-jurisdictional, so that all the agencies can configure items to meet their needs, but still share data. The system includes computer-aided dispatch (CAD), records management (RMS), mobile CAD and RMS, jail management (JMS), civil process tracking, financial tracking, crime analysis, reporting, and more. The system will also provide integrated reporting to state data sharing initiatives, such as ConnectSD and the South Dakota Incident-Based Reporting System (SD NIBRS). These state systems are also provided by Zuercher Technologies, which means that reporting to them will be easier and more accurate than before.
The new ledsSuite system will eliminate many of the challenges they had encountered in the past and allow them to configure the system to operate optimally for their agencies. One of the goals of the new system is to revamp the current property and evidence tracking process. With an integrated barcode scanner and printer, ledsSuite provides an efficient tracking system with a comprehensive chain of custody log and auditing functionality.
"I was exasperated after trying to correct years-old RMS problems. Based on all circumstances, we chose to look for a new company for CAD and RMS related needs. After careful consideration, we chose Zuercher Technologies and are confident they will provide the greatest value to our employees and the public they serve,” stated Chief of Police Steve Allender.
"From the beginning, I was impressed with the professionalism and practical approach of Zuercher Technologies,” stated Sheriff Kevin Thom. "Their price was very competitive and their product is obviously high quality.”
"Because ledsSuite is a comprehensive system where all of the products are one application, the Rapid City Police Department and Pennington County Sheriff’s Office will be able to streamline many processes and provide greater visibility throughout both organizations,” stated David Jones, Director of Business Development for Zuercher Technologies. "We are pleased to have been selected to help them implement their data sharing initiatives.”
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About Zuercher Technologies, LLC
Zuercher Technologies, LLC provides best of breed public safety software solutions to agencies across the U.S. under its flagship product, ledsSuite©, encompassing Computer-Aided Dispatch, Mapping, Criminal Investigations, Crime Analysis, Jail, Civil, Financial, Records, Public Administration, and Mobile CAD and Records. Founded in 2003, Zuercher Technologies is based in Sioux Falls, SD. Information about Zuercher Technologies’ products and services can be found at
www.zuerchertech.com.