After an exhaustive selection process, the Lawrenceville Police Department of Georgia has selected the ledsSuite public safety software solution to meet its current and future technology needs.  The installation includes ledsCAD Computer-Aided Dispatch, ledsMapping, ledsRecords Records Management, ledsMobile CAD, ledsMobile RMS and other ledsSuite products and services.

The Lawrenceville Police Department had been with the same software vendor for over 15 years.  In that time, there were many advances in public safety technology, as well as changes with the vendor and the department.  The system had become outdated and the department wanted to find a solution that would continue to grow with its needs in the future.

A set of criteria was developed prior to researching suitable vendors, including items such as the level of integration, ease of use, customer support and maintenance, as well as how well the selected vendor’s system would be able to adapt to the unforeseen future needs of the agency. Another major factor in the decision-making process was reference checks of the potential vendors’ existing client agencies.  The references were not only weighted by the administrator’s comments at each agency, but also by comments from the user level.

Based on these criteria, Zuercher Technologies was a stand-out.  The company’s support and maintenance services offered more for less, and the ledsSuite software offered more flexibility to the agency.  A final demonstration, giving an overview of the solution and its benefits, confirmed the agency’s determination that Zuercher Technologies was the vendor of choice.  A recommendation to the City Council was presented soon thereafter and approved.

"The process to select a new public safety software vendor for the LPD was in-depth and one that we did not take lightly,” stated Captain Jeff Smith of the Lawrenceville Police Department. "We had been with the same vendor for over 15 years and we knew that we would have to live with our selection for at least the next 15 years.  Zuercher Technologies quickly rose to the top of our list and their system’s architecture and corporate philosophy convinced us that they would be able to meet our needs.”

"Zuercher Technologies has put a tremendous amount of work into developing ledsSuite the right way as well as building and growing our company the right way,” stated David Jones, Vice President of Sales and Marketing for Zuercher Technologies. "This is not a fast and easy thing to do and it has taken some time to get to where we are today.  With the Lawrenceville Police Department’s selection of our company and products, all of the hard work, as well as our focus on putting our client agencies first, is confirmation and validation of our corporate philosophy.  We are excited to have been selected by the Lawrenceville Police Department and the opportunity to work with them on this very important project.”

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About Zuercher Technologies, LLC

Zuercher Technologies, LLC provides best of breed public safety software solutions to agencies across the U.S. under its flagship product, ledsSuite©, encompassing Computer-Aided Dispatch, Mapping, Criminal Investigations, Crime Analysis, Jail, Civil, Financial, Records, Public Administration, and Mobile CAD and Records. Founded in 2003, Zuercher Technologies is based in Sioux Falls, SD.