Records Management System (RMS) Features

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Master name, address, and vehicle indices allow for easy searching and linking of records. The master index for each record includes all known data, as well as a complete list displaying every record in the system it’s been associated with: dispatch incidents, casehistory, citations, civil processes, warrants, inmate records, and much more. Each associated record is only a click away from the master index.

Case reports neatly organize all data and forms related to a case. It’s easy to build a case report on information pulled from Zuercher CAD, which can be viewed side-by-side with case data. The wizard walks officers through the process of matching people to offenses and ensures that necessary steps are completed.

Summons/citations, search warrants, field identifications, arrest forms, and call referral criteria forms are tightly integrated with case reports, eliminating duplicate data entry.

Unlimited case report types can be created (investigations, juvenile, narcotics, etc.). Access to each report type is permission-based.

Case report linking allows easy navigation between related cases.

The state-of-the-art case management system can be set up to streamline case review and approval workflow. The system generates for each user a task list of cases needing their attention.

Automatic case notifications further enhance the case management process. Supervisors can be notified as cases age, investigations divisions can be notified when cases score above the call referral threshold, and much more.

A time-stamped audit trail records who added each part of a case report, as well as the case’s approval status history.

Case printing presets can be configured so that any user can easily generate different versions of the case report—media summaries, supervisor review printouts, state’s attorney reports, and more.

Property/evidence records and chain of custody are integrated with case reports.

Digital evidence such as images and audio and video files can be linked to case reports, eliminating the need to keep these materials on a separate fileshare. Audio and video files can be bookmarked to flag key segments.

The property management structure allows only valid actions, resulting in a legitimate chain-of-custody log complete with transfer receipts.

Lost/found property and a pawn log are tracked in an integrated manner.

NIBRS/UCR compliance provides for streamlined state reporting.

The warrant file manages warrant service and generates system-wide alerts on names with active warrants.

The sex offender log tracks offender data and checkins and generates system-wide alerts on offenders’ names.

Bicycle registration, pistol permit, and parking ticket logs integrate with Zuercher Financial, enabling sliding fee structures and payment tracking.

Integrates with Zuercher Mobile to provide case reporting and other records management features in-vehicle.

Learn more about integrated peripheral devices that make Zuercher Records more efficient.

Read more about Records.