Zuercher Suite

Dispatch Functionality

All dispatching functions are available from the mapping screen. Log new calls for service, assign units, update unit locations and statuses, enter log messages, and much more.

Integrated Command Line

Allow users to rapidly issue mapping, routing, and dispatch commands from the keyboard.

Active Incidents Display

All calls for service entered into CAD are automatically plotted. Icons identify key information such as event type and priority level.

Unit Display/AVL

Responders’ locations are plotted on the map right alongside calls for service, providing dispatchers with the big picture of what’s going on and keeping them apprised of responders’ whereabouts.

Routing

Route responders to calls for service so they can arrive on scene as quickly as possible. The system effectively routes units around barriers and road closures.

Status Alerts

Unit status alerts display on the map to remind dispatchers when it’s time to check in on responders, and incident activity alarms ensure that all incidents receive prompt attention.

Geospatial Search

Search for all addresses within a specified radius of a location, or draw a polygon to view all addresses within the enclosed region.

Location Information

Click on any map location to view information about it: ESN, county, postal zone, coordinates, nearest intersection, nearest address, and more.

Map Layers

Choose which map layers to display, such as streets, beats, townships, pictometry, and ESN, allowing functionality such as geospatial identification of correct ESN for Phase II calls.

Maintain Map Data

Local GIS personnel can maintain map data using native ESRI files and software.

Why Choose Us?

With so many public safety software products on the market, you might find yourself wondering if there are any substantial differences among them.

More Benefits

What To Know More?

Integrated Mapping

Mapping Features

Zuercher Mapping is a feature-rich CAD mapping system built on ESRI-compatible mapping components. It coordinates with Zuercher CAD to enable incident plotting, AVL, routing, and much more - all designed to facilitate the dispatch process and improve response times.

Mapping is tightly fused with CAD. All dispatch functions are available from the mapping screen, including an incorporated CAD command line. This high level of integration between CAD and mapping functionality streamlines workflow and allows dispatchers to move from taking a call to routing a responder without missing a beat.

The Mapping screen features an active incidents display, which automatically plots landline, Phase I, and Phase II calls, and also provides geospatial identification of correct ESN for Phase II calls. Incident flags display key information such as address, incident code, priority level, and assigned units. Each incident is automatically cleared from the map as it is completed, speeding the dispatch process by eliminating extra steps.

The unit display uses AVL to plot responders’ locations and route them to incidents so that they can arrive on scene as quickly as possible. Automatic unit status alerts and incident inactivity alarms appear directly on the mapping screen, promoting officer safety and ensuring that all incidents receive prompt attention.

Zuercher Mapping’s geospatial search allows both searching for all addresses within a radius and pinning specific addresses, such as past incidents, civil process service addresses, and so forth. All layers in map data are available via Zuercher Mapping, such as pictometry, ESNs, beats, townships, etc. Local GIS personnel can maintain map data using native ESRI files and software.

Testimonials

We chose the software for several reasons, but a big reason was that Zuercher Suite is able to be customized for an agency. Most software that I’ve seen, the companies would cringe if you talk to them about customizing anything because they want the same software for everybody. They won’t change anything.

Dave Hunhoff
Sheriff
Yankton County Sheriff's Office
Yankton, SD